Need Help? Start Here.
Whether you need help with an order, returns, wholesale, product recommendations, or showroom questions, we’ll point you in the right direction first and get you to the right next step faster.
Pick the Fastest Path
Before sending a message, use the route that best fits what you need. This cuts down back-and-forth and gets you the right answer faster.
Track My Order
Shipping updates and delivery questions
If your package is delayed, start with tracking first. If you still need help after checking the tracking details, contact us with your order number and we’ll help you sort out the next step.
Returns & Warranty
Returns, defects, and product issues
If you need a return, replacement, or warranty help, start with the returns page first so you know the process before submitting the form.
Wholesale
Retail and business inquiries
Interested in carrying WSP? Start with the wholesale page first, then contact us if you still need help after reviewing the ordering options.
Product Help
Recommendations, scent help, and routine questions
Not sure what to buy? We can help with shave, beard, fragrance, and face-and-body recommendations. Include what you use now and what problem you want solved.
Common Questions
Where is my order?
Start with your tracking link first. Shipping carriers can occasionally run behind. If the tracking still looks wrong after that, contact us with your order number and we’ll help you figure out the next step.
How do returns and warranty claims work?
Start with the Returns page for the process and requirements. If your order qualifies, use the contact form and include your order number and the product involved.
Do you offer wholesale?
Yes. Start with the wholesale page first, then contact us if you need help with an account or order question.
Can you help me choose products or scents?
Yes. We can help with shave setups, beard care, fragrance direction, and routine-building. The more specific you are about what you need, the better the recommendation.
Do you have a physical location?
Yes. WSP is handcrafted in Chandler, Arizona, and you can find showroom information through the Visit Us page.
What should I include in my message?
Include your order number, the product or scent in question, and a short description of the issue or what you need help with. That will speed up the reply.
Contact Information
Talk to a Real Company
Wet Shaving Products
Chandler, Arizona
Handcrafted in-house
No outsourcing. No shortcuts.
Phone: (623) 428-1342
Address: 6505 W Frye Rd Ste 19, Chandler, AZ 85226
Send Us a Message
Support, questions, and product help
Use the form below for order issues, product questions, recommendations, or general support.